FAQS

Creating my tribute fund

What is a tribute fund?

A way to pay tribute to someone you have lost by doing something positive in their memory – raising valuable funds to help us rescue and rehome horses and ponies in need. Your tribute fund will be a place where you can go to add photos and memories of your loved one which you can share with friends and family.

How can I personalise my tribute fund?

You can add your own photos, messages and thoughts to share with your friends and family.

How do I set up a tribute fund?

Setting up a tribute fund is very straightforward and should take about five minutes. You begin by filling in a form with a few details about your loved one, adding your own details and creating a password. You can then view your page and add as much, or as little information as you wish, making your page a fitting tribute to your loved one.

Updating and amending my tribute fund

Who do I contact if I have a query about my tribute fund?

If you have a question about your tribute fund(s) which is not answered here please contact Dawn Witney on 01953 497225* or email dawnwitney@worldhorsewelfare.org

How do I manage my tribute fund?

Your Account allows you to log-in at any time and edit your fund. From here you can manage all your funds so if you want to amend or add text, change or upload an image or add more email addresses you can do so.

Can I change my fund later?

Yes, once your page is created you can log in and add photos or share more memories as often as you like. You can also change your password and email address and add more email addresses of friends and family. You can send additional emails to friends and family and view messages that they have left.

Can I have more than one tribute fund?

Yes, there may be several people or horses that you would like to remember in this very special way. Your Account allows you to log-in at any time and view your funds. From here you can access your funds to amend or add text, change or upload an image or add more email addresses. You can rebroadcast your individual funds using Facebook and Twitter, see who has donated to your funds and read their messages.

Telling friends and family about my tribute fund

How do I tell my friends and family about my fund?

You can log in to your tribute fund and add the email addresses of friends and family that you want to tell about your fund, or you can share it via your Facebook or Twitter accounts.

Donating to a tribute fund

How do my friends and family donate to my fund?

Your friends and family can donate in one of three ways:

  • Donate online by using a valid credit or debit card
  • Donate over the telephone by calling Lisa Gedge on 01953 497242* using a valid credit or debit card – please quote the name of the fund you wish the donation to go towards
  • To send us your donation by cheque, postal order or CAF (made payable to World Horse Welfare) - please download our Tribute Fund donation form

* Calls may be recorded for training purposes

Privacy and security

How do I know my fund is secure?

When you create your tribute fund you will do so via a secure connection and an account will be created for you which will be password protected. You need to remember this password in order to make any changes to your fund.

My Contact Details

By giving your details, you agree to us contacting you to keep you up-to-date with our work and fundraising. If you would ever like to change the way you hear from us, please call +44(0)1953 497239 or email info@worldhorsewelfare.org. We may process your data internally to help inform our fundraising or charitable activities, enabling us to help more horses. We value our supporters and guarantee that your details will never be shared with third parties.